Privacy Policy

1. Introduction

EliteVolt provides information about automotive battery services, including vehicle battery checks, battery replacement, battery fitting and related vehicle support services.

This Privacy Policy explains how information is collected, used and protected when customers contact us, request service information or use our website.

2. Company Information

Business Name: ELITE MOTORS MK LTD

Company Number: 16585230

Registered Address: 110 Lichfield Down, Walnut Tree, Milton Keynes, England, MK7 7BE

Email: service@elitevolt.uk

Telephone: 01908 712 953

3. Information We May Receive

When customers contact EliteVolt, we may receive information required to respond to enquiries, understand vehicle requirements and arrange requested automotive services.

• Name and contact details provided through enquiry forms.
• Vehicle registration number.
• Vehicle make and model.
• Vehicle year.
• Battery or service-related details.
• Vehicle location where required for service arrangements.
• Service requirements and appointment details.
• Communication records relating to customer enquiries.

4. How Information Is Used

Information provided may be used for:

• Responding to service enquiries.
• Understanding vehicle battery requirements.
• Providing relevant automotive service information.
• Arranging requested service appointments.
• Improving website communication experience.

5. Information Protection

Reasonable technical and organisational measures are applied to help protect customer information and maintain secure communication.

6. Information Retention Period

Customer information is retained only for the period necessary to support service communication, administrative requirements and business records.

7. Customer Rights

Customers may request information about personal details provided and request corrections where appropriate.

8. Website Usage

The website may use standard technologies to support website performance, security and user experience.

9. Policy Updates

This Privacy Policy may be updated when website features, services or business requirements change.