Consultation Booking Terms

1. Booking Requests

Customers can submit a consultation request through the EliteVolt website contact page.

All booking requests are subject to availability and confirmation by our team. A submitted request does not automatically create a confirmed appointment.

2. Advance Booking Requirement

To ensure suitable preparation and service availability, consultation appointments must be requested at least one day in advance.

Same-day consultation bookings are not available through this service.

Customers are advised to provide accurate vehicle information and preferred appointment times when making a request.

3. Appointment Confirmation

After receiving your request, our team will review the service requirements and contact you to confirm the appointment details.

Confirmation may include the agreed service requirements, appointment time and any additional information needed before the visit.

4. Changes and Cancellations

If you need to change or cancel an appointment, please contact EliteVolt as soon as possible.

Requests received before the scheduled appointment time will be reviewed and handled according to service availability.

5. Payment Arrangements

Payment arrangements are confirmed after the service requirements have been reviewed.

EliteVolt does not process online payments through this website.

After confirming the service details, customers will receive payment information and booking arrangements through our official communication channels.

Available payment methods may vary depending on the service agreement and customer requirements.

6. Service Information

Customers are responsible for providing accurate vehicle information, including vehicle type and relevant service requirements.

Service recommendations are based on the information available at the time of assessment.

7. Customer Responsibilities

  • Please ensure the vehicle information provided is correct.
  • Please ensure access to the vehicle is available at the agreed appointment time.
  • Please inform our team about any relevant vehicle conditions before service begins.
  • Please follow reasonable safety guidance provided during the service process.

8. Service Disclaimer

EliteVolt provides automotive battery inspection and fitting services based on available vehicle information and professional assessment.

Vehicle conditions may vary between manufacturers, models and individual circumstances.

EliteVolt is not responsible for issues caused by incorrect information provided by customers, existing vehicle faults, manufacturer limitations or conditions outside reasonable control.

9. Limitation of Responsibility

EliteVolt will carry out services with reasonable care and attention.

The company cannot guarantee that replacing or checking a vehicle battery will resolve unrelated mechanical or electrical issues within the vehicle.

Customers remain responsible for maintaining their vehicles according to manufacturer recommendations.

10. Contact Information

For booking enquiries or changes, please contact:

ELITE MOTORS MK LTD
Email: service@elitevolt.uk
Phone: 01908 712 953
Address: 110 Lichfield Down, Walnut Tree, Milton Keynes, England, MK7 7BE